Returns & Exchanges
At Proverb®, we stand by the efficacy of our high-performance skincare and grooming products. If you are not completely satisfied with your purchase, you may return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a unique Return Authorization (RA) code.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the product is at least half-full and includes all original components.
Label and Dispatch
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our lab verifies the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing