Frequently Asked Questions
Everything you need to know about Proverb® beauty and wellness.
Are Proverb® products tested on animals?
No, we are strictly cruelty-free. None of our products or ingredients are tested on animals at any stage of the production process.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the item is at least 50% full.
Are your ingredients natural and organic?
We prioritize high-performance, plant-based ingredients. While not all products are 100% organic, we ensure every formula is free from parabens, sulfates, and synthetic fragrances.
Can I track my shipment?
Yes, once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to the UK, EU, and North America. Shipping costs and delivery times vary depending on the destination country.